- The Online Library - Questia - Subscribe to Questia, the world's largest online library of books plus tens of thousands of journal articles, and open the doors to unlimited research materials at your fingertips!
- Criticism Article - "Criticism: Bash or Boost? Turning Gripes into Growth" from author and award-winning pro speaker Patricia Fripp CSP, CPAE. Free; reprint for your newsletter.
- How to Handle Criticism - Hypnosis CD - Hello, greetings and welcome. Learn to take a difficult issue and turn it around by using this hypnotic sleep tape at bedtime. CD or tape.
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